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The practice · one process · two weeks

The Redesign Sprint

Before you buy or build anything, find out where the hours and the margin are going. Over two weeks we map how one process really flows, put a dollar figure on every friction point, and hand you a redesign with a verdict for each fix.

How the fortnight runs

Four moves, and the hours each one gets

The hour budget is published because it is the price. If you can see how thirty hours are spent, you can judge whether $7,500 is a fair number for them.

1

Map

A bounded working session with the people who run the process, capturing it as it actually runs, workarounds included. AI turns the transcript and the samples into a draft as-run map, and a senior person corrects it and confirms it with you.

8 senior hours
2

Measure

Every step gets hours and dollars attached, taken from your own wage rates, volumes and error costs. The friction then ranks itself, and nobody has to argue about which problem is biggest.

6 senior hours
3

Redesign

Each step is challenged in order. Eliminate it, simplify it, or automate it, with every option costed against the build prices published on this site.

8 senior hours
4

Verdict

A second working session where we walk the decision pack together and agree the first ninety days. This is a session rather than a document drop.

5 senior hours

Twenty-seven hours across the four moves, plus three hours of buffer for follow-up questions and write-up. Thirty hours in total, and the cap is written into the engagement letter. The qualifying call that happens before any of this sits in our sales cost rather than in your thirty hours.

What is in it

What $7,500 buys

Fixed · two weeks · one process end to end

Redesign Sprint

$7,500
  • One process, chosen at the fit call. Quote-to-cash and job-to-invoice are the two we are asked for most.
  • Around thirty capped senior hours, with the cap in the engagement letter.
  • An as-run process map, with the workarounds registered rather than tidied away.
  • A ranked friction ledger in dollars per year, built from your own numbers.
  • A verdict sheet for every fix: change the process, buy something, build something, or leave it alone.
  • A decision pack and a ninety-day plan, walked through with you in a working session.
  • A scoped build brief, if and only if a build verdict lands.

Thirty hours of senior time at $250 an hour is $7,500.

That is the whole of the price, and we would rather show you the arithmetic than ask you to trust a number. AI does the transcript analysis, the measurement and the first draft of the redesign, which is what lets the senior hours go on judgement instead of typing.

Cheaper diagnostics exist in this market at four and five thousand dollars. They are either staffed by juniors, or they are priced as bait for the build pitch that follows and never have to cover their own costs. One avoided bad build pays for eight of these.

Who it suits

Firms from roughly twenty people upwards, where one process is visibly costing money and the owner can lay hands on wage rates, volumes and error counts.

What we need from you

Two working sessions, about five hours in total, plus access to the numbers behind the process. If those numbers do not exist, we will say so at the fit call rather than after you have paid.

What is out of scope, in writing

Implementation, ongoing advisory, org design, and anything that resembles a headcount review. The practice exists to find capacity for growth. It is not a redundancy exercise, and that exclusion is written into the engagement letter rather than said on a call.

The flagship artifact

What you actually walk away with

The deliverable that matters is a verdict sheet, one page per fix. Each one carries the cost of doing it, the payback in your own numbers, and the recommended first step. Nobody else in this market publishes the artifact, so here is the format.

Note the fourth possible verdict. Sometimes the answer is to leave a thing alone, and a practice that cannot say so is giving you a quote rather than advice.

Verdict sheet · 3 of 7

Re-keying between the job system and Xero

Illustrative format
Hours lost per week, measured across four staff6.5 hrs
Cost per year at the client's own loaded rate$21,400
Error rework attributable to the re-keying$4,900
Option 1: process change, no softwareclears 1.5 hrs
Option 2: one-way bridge, catalogue price$15,000
Payback on option 28 months
Verdict · build Do the process change this month. Quote the bridge for the new financial year.

Every option on this sheet is costed at the prices published on our own build pages. The brief is written so any competent developer could quote it, and we tell the client that.